Can I change my address/payment/account information?Updated 24 days ago

You can always make changes to your account information, such as shipping address or payment method, from your customer portal. If you have not been charged for your next order, you can log in to your customer portal to make the necessary changes.

We are unable to change payment or billing information for an order that has already been processed. However, our support team can help cancel the order so long as it has not yet shipped. 

We cannot make any changes to orders that have already shipped. If you need to update the shipping address for an order that has already been charged, please contact us.