I already cancelled my subscription, why did I get a new shipping confirmation email?Updated 11 hours ago

Canceling your subscription will not cancel any recent orders that have already been processed. If you cancel your subscription immediately after an order has been processed, we will continue shipping the order as usual unless you contact our support team to request cancellation. 

This happens most often with Awesome Socks Club and Awesome Undies Club subscriptions. Recurring orders for these subscriptions are processed on the first of each month and shipped by the 15th of the same month. 

Example: Your most recent Sun Basin Soap subscription order was charged on March 19th. You canceled your subscription on March 20th. Your final soap order will still ship, and that will be the last order we charge you for and the last order we ship to you for that subscription.