I know I have a subscription, but the website says I don't have an account!Updated 2 hours ago
This may be for a few reasons for this. Here are those reasons and how to get into your account!
You subscribed before we created the Good Store website, so your subscription is still on the legacy Awesome Coffee Club or Awesome Socks Club website. Your order confirmation emails will be branded for these stores instead of Good Store.
For legacy Awesome Socks Club subscriptions, follow this link to log in and manage your subscription.
For legacy Awesome Coffee Club subscriptions, click here to log in and manage your subscription.
Your subscription is under a different email address. Please double-check the email address where you receive your subscription reminder and order confirmation emails. This is the email address you should use to log in, and that is where your verification code will be sent.
You used an alternate version of your email address that you used to place your first subscription order. Some email services allow users to use different versions of their email address that all go to the same inbox. Check to make sure you’re using the exact same version of the email address you used to place your initial subscription sign-up order.
There is a typo in your email address - either in the email you used to place your first order OR the email you’re entering to try to log in. Double-check that you’re typing your email address correctly in the login page.
If you're still having any trouble accessing your subscription, please reach out to us, and we can help! Including a recent order number and shipping address can help us find your account in our system. We’ll be able to help identify what’s causing the trouble AND help you sort it out.