What do I do if my order never showed up?Updated a month ago

If you feel like your order is taking too long to arrive, don't worry! Our replacement policy covers lost packages. We can reship or refund lost orders up to 6 months after the order is processed (charged). Please contact us for assistance with a replacement or refund request. 

To send replacements for a lost package, we will need to confirm your shipping address is correct so we know it was not the cause of your order being returned or misdelivered. Please note that there will be a reshipment fee for any orders that need a change of address.

We will do our best to send a replacement for your order. However, if the item is sold out and we have no inventory available, we will let you know and issue a refund instead.