Returns and Refunds
Products are eligible for refund or replacement for 6 months after your order date. Click here for more information.
What is your return policy?
Items are eligible for a refund as long as they are returned to our warehouse within 6 months of the original order date. After 6 months, an order is no longer eligible for a refund. We can refund all other items as long as they are returned in new c
What do I do if my order never showed up?
If you feel like your order is taking too long to arrive, don't worry! Our replacement policy covers lost packages. We can reship or refund lost orders up to 6 months after the order is processed (charged). Please contact us for assistance with a rep
How do you know if the order may have been lost?
Sometimes orders are delayed in transit, and sometimes they get lost and never show up. Here are the guidelines we follow to determine if an order has been lost:. We estimate domestic orders will arrive 7-10 business days after they leave our warehou
I received a damaged item. How do I get a replacement or refund?
Please contact us to let us know. We’ll ship a replacement to the same address, and you’ll receive a confirmation email when it ships. If you need the replacement sent to a different address, please include the new address, and we'll send it to you t