What is your return policy?Updated a month ago

Refunds and replacements for lost or damaged orders can be set up within 6 months from the order date. After 6 months, an order is no longer eligible for a refund or a replacement.

We cannot accept returns for consumable products and will not provide refunds for returned coffee, tea, soap, or cleaning products (like cleaning tabs or powder). Undies returned in open packaging will be disposed of immediately, as a safety precaution for our team, and are not eligible for a refund.

We can refund other items, such as mugs, socks, towels, soap dishes, and bottles, as long as they are returned in new condition and sealed in the original packaging (if applicable). 

Shipping fees are non-refundable.

Our return address is:

DFTBA Records

Attn: Returns Department

5845 Sandpiper Drive

Missoula, MT 59808

In the returned package, please be sure to include a note with the name, email address, and order number associated with the order so we know who is returning the package.