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Shipping

Shipping is free on all subscriptions! Non-subscription orders will be charged $5.95 for domestic and $7.95 for international orders.

Do you ship to my country/school/small town/etc?

If you have an address within the US that receives mail and packages from the US, we ship to it!*. *Keats & Co is currently limited to the US, Canada, UK and EU to ensure freshness and compliance with international law (which is QUITE COMPLEX!). **We

Is expedited shipping available?

Expedited shipping is available for one-time purchases only. Subscription orders will always be shipped via standard shipping. Expedited orders placed before 3 p.m. EST will ship the same day. Expedited orders placed after 3 p.m. EST will ship the fo

How much does shipping cost?

Shipping is free for all subscriptions!. For all one time purchases, there is a flat rate shipping fee of $5.95 USD for all U.S. orders and $7.95 USD for all international orders. However, if your order exceeds our free shipping threshold for US Stan

You said shipping was free. Why was I charged shipping on my order?

Shipping is free only for subscriptions or if you pass the free shipping threshold. If you made a one-time purchase or ordered an add-on item, like a mug or a towel, you will be charged shipping on the order containing those items. Non-subscription o

Are tracking numbers available?

Maybe! It depends on what you've ordered. For most orders, you will receive a confirmation email with tracking info when your order ships. These sometimes get snagged by spam folders, so be sure to check there if you believe your order should have al

When will my item be shipped?

All orders** will be shipped within 3-5 business days!. **For the Awesome Socks Club subscription, the sock of the month will ship sometime in the first half of the month your order was processed. **Any orders containing preorder items or made-to-ord

Can you ship to my address if it is written in a language other than English?

No, our system cannot process non-English characters, so we aren't able to print the labels in any other language. Our recommendation is that you enter your shipping address pre-translated, or email us the translation so we can make sure it is as acc